Shipping policy

Shipping Policy

At Body Rush, we are committed to shipping your orders as quickly as possible. Please review the information below regarding our shipping policy.

1. Delivery Timeframe:
We are committed to ensuring that deliveries are made within a maximum of 15 business days from shipment, regardless of your location.

2. Shipping Fees:
Shipping fees are calculated at the time of your order, based on the shipping address and the weight of the package. The exact amount will be communicated to you before you finalize your purchase.

3. International Shipping:
For international orders, customs fees and local taxes may apply depending on the destination country's regulations. These fees are the responsibility of the customer and must be paid directly to the local authorities.

4. Exceptional Delays:
While we strive to respect the maximum timeframe of 15 business days, some delays beyond our control (logistical issues, customs clearance, etc.) may occur. In the event of a prolonged delay, we will keep you informed and do our best to resolve the situation.

5. Undelivered or Lost Packages:
If you have not received your order after the 15 business day period, please contact us at [contact information]. We will investigate the issue with the carrier, and if necessary, a refund or reshipment of the product will be arranged.